About Us
Premier Telecom (Company Reg. 04031272) is an independent business run by founder Darren Ridge, who is Chief Executive and principal investor. Darren has been working at the top of the industry for over 25 years and is the driving force behind Premier Telecom’s delivery of unique levels of customer service.
Customer service sits at the center of Premier Telecom. By retaining local focus through regional offices, we are able to offer a level of ongoing support and
pro-active account management normally only found in local businesses.
Premier Telecom combines the cost effectiveness of a major organisation with the service levels of smaller businesses. With headquarters in Whiteley Hampshire, regional offices are located in Camberley, Leeds, Hereford, Southampton and Plymouth.
The Group employs over 100 staff with annual turnover of nearly £20 million.
Premier Telecom provides solutions to some of the most demanding and successful organisations in the UK. Its consultative and supportive approach provides solutions that focus on cost effectiveness, helping clients to improve performance by maximising the potential of their communication assets.
Premier Telecom has relationships with networks, suppliers and innovators underpinned by ‘high level’ accreditations, including:
- Vodafone - No.1 UK Partner
- BlackBerry Alliance Member
- Microsoft Certified Partner
- HTC Premier Partner
- Mitel Authorised Partners
Premier Telecom manage over 100,000 connections with a churn rate of under 7%,
a level of customer retention that is virtually unheard of in the industry. Voted Vodafone Platinum Partner of 2011 and 2012, the strong relationship with Vodafone ensures that the very best commercials are on offer to clients.
Principle channels of activity are the provision of mobile voice and data, fixed line,
IT and increasingly unified communication solutions. Our portfolio offers the most advanced solutions to capitalise on communications in your business environment. Enhanced capability includes; Cross Platform Device Management Software, Electronic Forms and Tracking and Information Management Software.
You’re in good company
Our commitment to customer service, investment in technology and the strategic partner relationships combine in a unique offering, enabling us to win and retain some of the most demanding and successful organisations in the UK, including London Transport, NHS, B&Q, and our latest acquisitions of over 2,000 connections each for worldwide acclaimed design & construction engineers, ARUP and SKANSKA.